SERVICES
We will assign to you a dedicated Case Manager who will assist you to achieve your goals, getting the best value from your budget and receiving all your services according to your expectations, in the way you choose.
Specialised Care
We provide a wide variety of specialised care, here some examples:
Complex Wound Care
We assist clients with complex and chronic conditions or recovering from extensive surgery. Our staff will provide professional care covering a wide variety of complications, including ruptured sutures, infections, fistulas and pressure ulcers and much more.
Sub-cutaneous Care
Our certified and professional personnel will assist you with injections or subcutaneous medications.
Complex Bowel Care
We assist with everything related to our client’s bowel habits, this, also includes assisting with personal incontinence products (diapers), assisting with enemas, suppositories, administering non-routine medication, or emptying your colostomy or ileostomy bag.
Urinary Catheter Care
Our certified staff will assist you to clean, insert, empty, or replace catheters, and dispose of the collection bags.
PEG Feeding
We assist with percutaneous endoscopic gastrostomy (PEG) Feeding for our clients when unable to feed and requires assistance.
Tracheostomy care
Our professional, experienced and certified personnel will assist you with your care while using a ventilator (a machine that helps you breathe).
Frequently Asked Questions
Learn How it Works!
Can I choose the type of person I prefer to be my support worker?
Yes you can, we provide all services based on your choices and preferences.
Can you provide 24 hours assistance/care?
Yes, we provide 24 hours care every day of the week.
Can I just receive support with specific task/tasks?
We will provide services based on your choices and preferences, your needs and specifications.
Can you help me to manage my budget?
Yes, and we have the perfect person for the job.
Can I just hire you for cleaning services?
Yes, we will design schedules, services and all support based on your preferences, always making sure to receive the best value for money in the supports that you receive.
How much is going to cost me?
We provide all services based on the current NDIS Pricing Arrangements and Price LimitsĀ (previously known as the NDIS Price Guide). Thus, price regulation is in place to ensure that participants receive the best value for money in the supports that you receive.
Does your staff have experience helping people with a specific type of complex medical condition?
Yes, all our staff are professional, certified and experienced personnel
It is the first time I am using Disability/ Home care services/NDIS service, what should I do?
Please contact us for a free, no-obligation care consultation for you or the ones you love. Our professional and caring staff will guide you and assist you with any enquiry.
Can you help me to develop my support plan?
Yes, we will assign to you a dedicated Case Manager who will assist you to achieve your goals, getting the best value from your budget and receiving all your services according to your expectations, in the way you choose.
Who should I talk with if I have any issues?
You can contact our office at any time. We are Open 24 hours – Monday to Sunday. We are here to help you.
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Can I just have regular support workers?
Yes, we assign support workers based on your requirements and preferences. Thus, finding the best fit for your necessities, considering our staff qualifications, characteristics, personality and availability, always making sure to create a solid and stationary team, allowing you to have reliable and regular support workers.
IS STAFF AVAILABLE AFTER HOURS?
You can contact our office at any time. We are Open 24 hours – Monday to Sunday. We are here to help you.
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